Skip to main content
Joymoby
Submit a request
Submit a request
Joymoby
Perfect Beauty
Perfect Beauty
Payment Issues
I accidentally purchased a different product, can I request a refund?
I am trying to make a payment, but the transaction fails.
The product I purchased was not loaded to my account, what should I do?
Technical Issues
The game is not working properly after the update.
The game won't launch or keeps crashing.
In-Game Issues
A mission was completed, but I did not receive my reward.
I found a bug, how can I report it?